Orders take 2 to 3 weeks to process. Charge Holds: When you place an order online, your credit card company typically places a “hold” on the card for the total amount of purchase plus a bit more than the final amount. Although the company may place a “hold” on your card in any amount that they choose, it is literally impossible for us to charge your credit card for more than the amount of purchase. The software that we use through the Yahoo store will not allow us to alter the dollar amount of your order. Credit card companies typically release the “hold” with 48 hours of the transaction. Shipping Charges: Shipping charges will be calculated based on your "ship to" address. All items are shipped from Sacramento, California. The UPS option is only available to customers within the continental United States. Tax: With the exception of ticket sales, California residents will be charged applicable sales tax. For more information regarding your purchase and the items displayed in this store, please contact us direct at 916-641-3597, toll-free at 1-800-347-5843, ext 13597, or e-mail us at vjones@kvie.org